Can’t log in to Netflix on Samsung TV

I had this problem on our Samsung TV where no matter what, I couldn’t log into the Netflix app. I noticed that it happened just after I had changed the password to Netflix. Now lets not think about how fucking difficult it is to type in an email address and secure password using just a remote, but then the frustration of doing it over and over again and being told the login is incorrect… I was close to smashing the TV with the remote and then throwing the whole lot out the window.

Anyway, after I finally accepted that it wasn’t me but it was either the TV or the Netflix app, I started googling around. Turns out there is a secret way to reset the Netflix app. Once I did that I was able to log in first time. WTF Samsung and Netflix? how can this bug exist?

Anyway the magic is:

Start SmartHub and select the Netflix App, then on the TV remote, press the following sequence:

Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up.

Once you have done that, the app will ask you if you want to Start Over. Hit Yes, and you should be good to go.


4 responses to “Can’t log in to Netflix on Samsung TV”

  1. Paul Foxworthy Avatar
    Paul Foxworthy

    Looks a lot like the Konami cheat code

    1. Jason Avatar

      nice observation Paul!

  2. eugene Avatar

    Thanks for posting the photos of the Arlec smart socket, it was just what I was after! I couldn’t dm you on Twitter or find an email address so I thought I’d leave a comment. It looks like your webpage has been hacked, if I click on the comments link on that Arlec post I get redirected to a spam page (currently *redacted*). Clicking on Google search results for your page will also result in the same redirect.

    1. Jason Avatar

      Thanks for letting me know. I can’t reproduce this. Which page are you seeing this on?

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