Can’t log in to Netflix on Samsung TV

I had this problem on our Samsung TV where no matter what, I couldn’t log into the Netflix app. I noticed that it happened just after I had changed the password to Netflix. Now lets not think about how fucking difficult it is to type in an email address and secure password using just a remote, but then the frustration of doing it over and over again and being told the login is incorrect… I was close to smashing the TV with the remote and then throwing the whole lot out the window.

Anyway, after I finally accepted that it wasn’t me but it was either the TV or the Netflix app, I started googling around. Turns out there is a secret way to reset the Netflix app. Once I did that I was able to log in first time. WTF Samsung and Netflix? how can this bug exist?

Anyway the magic is:

Start SmartHub and select the Netflix App, then on the TV remote, press the following sequence:

Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up.

Once you have done that, the app will ask you if you want to Start Over. Hit Yes, and you should be good to go.


  1. Thanks for posting the photos of the Arlec smart socket, it was just what I was after! I couldn’t dm you on Twitter or find an email address so I thought I’d leave a comment. It looks like your webpage has been hacked, if I click on the comments link on that Arlec post I get redirected to a spam page (currently *redacted*). Clicking on Google search results for your page will also result in the same redirect.

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